The Certified Office Administrator (COA) training program utilizes a variety of individual and team exercises, case studies, assessments, videos and group discussions.

Course Objectives

Upon completing Certified Office Administrator (COA), participants will be able to:

• Develop organizational skills required to handle office administration.
• Develop interpersonal skills required to interact with internal and external stakeholders.
• Understand and practise business etiquette.
• Master professional telephone etiquette.
• Understand the fundamentals of accounting, event management, HR activities and project management.
• Understand the basics of Office Supply Management and Database Management.

Manage time better for day-to-day tasks.